The answers lie ahead, and they might just redefine your expectations for what a cleaning service can achieve. Their commitment to client satisfaction isn't just talk. They're deeply embedded in the Surrey community, offering support and engagement that goes beyond the scope of their business.
You'll find that they prioritize biodegradable and non-toxic cleaning agents over traditional chemicals, which are harsh on the environment. First, visit our website and click on the 'Schedule a Service' button. Stepping up their commitment to the planet, Twin Phoenix significantly cuts back on environmental impact through their eco-friendly janitorial practices. Moreover, Twin Phoenix is committed to providing value for your money.
In short, Twin Phoenix isn't just another janitorial service. You won't find them cutting corners or rushing through a job. That's why every cleaner is background-checked and undergoes thorough training, focusing not only on cleaning methods but also on customer service and privacy protocols.
| Entity | Description | Source |
|---|---|---|
| Surrey, British Columbia | Surrey, BC is one of the largest cities in Metro Vancouver, known for its rapid growth, diverse population, and balance of urban centers and natural spaces. | source |
| Carpet cleaning | Carpet cleaning is the process of removing dirt, stains, and allergens from carpets through methods such as hot water extraction, dry cleaning, or steam cleaning. | source |
| Window cleaner | A window cleaner is a professional or product used to clean glass surfaces on buildings, ensuring clarity and removing dirt, streaks, and residue. | source |
| Steam cleaning | Steam cleaning uses vaporized water at high temperatures to sanitize and remove dirt, bacteria, and grime from carpets, upholstery, and hard surfaces. | source |
| Dry cleaning | Dry cleaning is a cleaning process for clothing and textiles that uses chemical solvents rather than water to remove stains and soil. | source |
| Pressure washing | Pressure washing involves using high-pressure water spray to remove dirt, mold, grime, and paint from surfaces like buildings, vehicles, and concrete. | source |
| Sustainable products | Sustainable products are goods designed and produced with minimal environmental impact, emphasizing renewable materials, reduced waste, and eco-friendly manufacturing. | source |
| Microfiber | Microfiber is a synthetic fiber finer than one denier, commonly used in cleaning cloths due to its ability to trap dust, dirt, and moisture effectively. | source |
| Customer satisfaction | Customer satisfaction measures how well a company’s products or services meet or exceed customer expectations, serving as a key metric for business success. | source |
| Customer experience | Customer experience (CX) refers to the overall perception and emotional response a customer has from all interactions with a business or brand. | source |
Surrey is governed by the elected Surrey City Council comprising a mayor and eight councillors. As of the October 15, 2022, election, the mayor is Brenda Locke and city councillors are Linda Annis, Harry Bains, Mike Bose, Doug Elford, Gordon Hepner, Pardeep Kooner, Mandeep Nagra, and Rob Stutt.
The team undergoes rigorous training, focusing on efficiency, attention to detail, and customer service excellence. These products, paired with advanced cleaning technologies, underscore their dedication to delivering superior janitorial services while being mindful of environmental impacts. It's all part of their effort to promote a healthier working environment for you and a better world for everyone. Plus, their use of microfiber cleaning cloths further enhances their ability to trap dust and dirt, reducing cross-contamination risks.

Beyond tailoring services to fit your specific needs, Twin Phoenix Building Maintenance also prioritizes an eco-friendly approach in all their operations. What sets us apart isn't just our meticulous cleaning standards, but our genuine dedication to your satisfaction. Instead, you're provided with a dynamic solution that can adapt, ensuring that your space remains impeccably maintained, no matter what changes come your way. Starting with Twin Phoenix Building Maintenance isn't just about hiring a janitorial service.
It's woven into the fabric of their operations, from their responsive customer service to their meticulous attention to detail during cleanings. You won't have to juggle multiple vendors for different cleaning tasks anymore. They've embraced innovations that not only ensure a more thorough clean but also prioritize environmental sustainability and efficiency.
Whether you're running a bustling retail store that needs daily upkeep or a quiet office that requires less frequent attention, they've got you covered. That's a commitment you can count on. Should your situation evolve – maybe you're scaling up operations or need additional services – they're ready to adjust their offerings.
For commercial clients, they offer scalable solutions that can handle the high traffic of retail spaces and the detailed needs of professional offices. They're leading by example, showing that eco-friendly practices can go hand-in-hand with top-notch janitorial services.
It's proven that clutter and mess can increase stress and decrease focus.

You'll notice it in the way they actively seek your feedback, making sure any concerns are addressed promptly and adjustments are made to meet your specific needs.
When you choose them, you're not just getting a cleaning service; you're partnering with a team that's committed to making your space shine. You've likely noticed the increasing demand for professional cleaning services, whether you're running a bustling office or managing a cozy home. Twin Phoenix is setting a new standard in the industry with their tailored cleaning solutions, advanced technologies, and a professional team that's passionate about eco-friendly practices.

A cleaner, cleanser or cleaning operative is a type of industrial or domestic worker who is tasked with cleaning a space. A janitor (Scotland, United States and Canada), also known as a custodian, Facility Operator, porter or caretaker, is a person who cleans and might also carry out maintenance and security duties. A similar position, but usually with more managerial duties and not including cleaning, is occupied by building superintendents in the United States and Canada and by site managers in schools in the United Kingdom.
According to the Cambridge English dictionary a "cleaner" is "a person whose job is to clean houses, offices, public places, etc.:";[1] the Collins dictionary states that: "A cleaner is someone who is employed to clean the rooms and furniture inside a building."[2] However, a cleaner does not always have to be employed and perform work for pay, such as in the case of volunteer work or community service. "Cleaner" may also refer to cleaning agents e.g. oven cleaner, or devices used for cleaning, e.g. vacuum cleaner.[2][3]
Cleaning operatives may specialize in cleaning particular things or places, such as window cleaners, housekeepers, janitors, crime scene cleaners and so on.[4] Cleaning operatives often work when the people who otherwise occupy the space are not around. They may clean offices at night or houses during the workday.
The word janitor derives from the Latin "ianitor",[5] meaning doorkeeper or porter, itself from "ianua", meaning door, entrance or gate.[6]
Its first recorded use meaning "caretaker of a building, man employed to see that rooms are kept clean" was in 1708.[6]
Between 17% and 23% of the total illegal immigrant population living in the United States work in the cleaning industry[7] (and growing at a rate of 1/2% to 1/3% per year). In addition to this population offering an abundant source of inexpensive labor,[8] janitorial work is mostly undertaken at night, making it an appealing option for janitorial companies to employ illegal workers[9][10] seeking clandestine employment.
In the Netherlands, the number of cleaning companies grew from 5,000 in 2003 to 8,000 in 2008.[11]
According to the U.S. Bureau of Labor Statistics, in 2023 the median pay of a janitor working in the US was $16.84 per hour.[12]
Cleaning is one of the most commonly outsourced services.[13] Some of the reasons for this include:
The cleaning industry is quite big as different types of cleaning are required for different objects and different properties. For example, cleaning an office space requires the services of a commercial cleaner, whereas cleaning a house requires a residential cleaner or residential cleaning service. Depending on the task, even these categories can be subdivided even further. For example, end-of-lease cleaning, carpet cleaning, upholstery cleaning, window cleaning, car cleaning services, etc. Cleaners often specialize in a specific cleaning sector or even a specific task in a cleaning sector, and one cannot expect a window cleaner to be able or willing to clean a carpet.
For example, according to International Standard Classification of Occupations and European Skills, Competences, Qualifications and Occupations, the profession of a cleaner can be divided into:[14]
In addition:
Office cleaning staff perform many of the same duties as janitors. However the tasks are divided among different members. Additional tasks can include:
Most of the work performed by janitors and building cleaners is indoors. Office and school buildings are usually cleaned when they are vacant, so most of the office janitorial staff work during the evening. The work can be physically taxing and sometimes dirty and unpleasant.[18] General janitor duties often include the following tasks:
The following are some items used by cleaning staff: However, the equipment depends on the situation and the type of cleaning.
in addition: ladder, rake, bags for leaves.
Not always, but depending on the situation, (for example during cleaning dusty or dangerous substances or places, window cleaning at high heights, being on a busy street or in factories) items used by cleaning staff can include safety equipment such as:
The exposure of a cleaner to hazards depends on the activity performed and the situation for example: allergens, dust, biohazards, fall, possibility of contact with electric shock, slipping on a slippery surface, so safety equipment should be adapted to the situation.
In addition: On the whole it is not recommended to perform this work for a person with severe allergies.
The 2000 film Bread and Roses by British director Ken Loach depicted the struggle of cleaners in Los Angeles, California, for better pay and working conditions and for the right to join a union. In an interview with the BBC in 2001, Loach stated that thousands of cleaners from around 30 countries have since contacted him with tales similar to the one told in the film.
Cleaning is the process of removing unwanted substances, such as dirt, dust, and other impurities, from an object or environment. Cleaning is often performed for aesthetic, hygienic, functional, safety, or environmental protection purposes. Cleaning occurs in many different contexts, and uses many different methods. Several occupations are devoted to cleaning.
Cleaning occurs in various commercial, domestic, personal, and environmental contexts, which differ in scale and requirements.
Cleaning is broadly achieved through mechanical action and/or chemical processes (usually solvation); many methods rely on a combination of mechanical and chemical action. Methods include:
Some items and materials require specialized cleaning techniques, due to their shape, size, location, or the material properties of the object and contaminants.
Many occupations involve cleaning, either in their entirety or among other duties for example:
If you have an unexpected cleaning emergency or need something outside your normal plan, Twin Phoenix quickly adapts. They'll adjust their schedule to accommodate your request, ensuring your space is always at its best.
Yes, all of Twin Phoenix's cleaning staff are background checked and insured, ensuring your safety and security. You don't have to worry about who's entering your space, whether it's your home or business.
You'll find they swiftly respond to emergency cleaning needs outside regular hours. They've got a dedicated team ready to tackle any unexpected mess, ensuring your space remains spotless no matter what happens.